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Shipping Information

Delivery Information

Orders placed by 13:00 PM (GMT) Monday - Friday will be dispatched on the same day. After this time, and over the weekend, orders are dispatched the next working day.

EU Orders : All EU orders will ship Delivered Duty Paid. This means any duty and Customs fees are paid by us, Cocorose London. The cost at check out, is the final cost. You will not pay any more for delivery.

United Kingdom

  • £3.80 Royal Mail Tracked 48h
  • £6.00 Next working day (order before 11:00 am) (DPD / FedEx)

Delivery is free on orders over £90

 

Europe Zone

EU Countries.

  • The EU (Customers in EU will NOT be extra custom fees)
  • £15.00 - FedEx full track & signed (3-5 working days)
  • Delivery is free on orders over £125

European Special Countries.

  • £15.00 - FedEx full track & signed (3-5 working days)
  • Delivery is free on orders over £125
  • Duties / taxes may apply, which will be paid by the customer

USA

  • £18.00 - FedEx full track & signed (2-4 working days)
  • Delivery is free on orders over £125

 Rest of The World

  • £22.00 - Full track & signed (5-6 working days)
  • We use FedEx and DPD International
  • Delivery is free on orders over £150
  • Duties / taxes may apply, which will be paid by the customer

 

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 Our couriers try their very best to deliver on time however this is not guaranteed as certain circumstances are out of their control. Our courier’s notification service will provide you with delivery status updates either by email or text. Please allow an extra day for deliveries to Northern Ireland, Channel Islands, Isle of Man/Wight, and Scottish Highlands

Pre-Orders: 

If you have placed an order for an item that is on Pre-Order, please note the estimated dispatch date. We will endeavour to send all Pre-Orders as soon as possible. This could be sooner than estimated, but please plan for the latest estimated date when placing your order.

If you have ordered other available items in the same order as a pre-order item, please be aware that these may be held back. To avoid this, we would recommend placing two separate orders.

  

EXCHANGES AND RETURNS:

For full details on Exchanges and Returns please click here